Bambu Lab AMS 2 Pro — Problems and fixes

Common problems with the Bambu Lab AMS 2 Pro and what to do about them. If filament will not feed in or come out, do not force it.

What you may fix yourself

You may follow Bambu Lab's official troubleshooting guides, as long as the fix needs no screws removed and no wires disconnected. If it does, post in Slack and wait for a room developer or board member to reply before you start. Taking a PTFE tube off is fine when the official guide says so, as long as you put it back exactly as it was, pushed all the way in. Changing how filament is fed is never a fix.

The status light and common problems

The status light on the front of the AMS shows what is going on:

What you see

Likely cause

What to do

Steady white light

Everything is fine

Nothing.

Flashing red light

Filament jammed or not detected

Check that the spool turns freely and the lid is latched. If that does not fix it, ask in Slack.

Solid red light

The AMS is not talking to the printer

Report it in Slack.

"Filament broken in path", or a slot will not load

Damp filament that has gone brittle and snapped

Follow Bambu's guide for removing broken or stuck filament. If it has you take the PTFE tube off to pull the piece out, that is fine, but put the tube back as it was. If the piece is further in than the guide covers, ask in Slack. Dry your filament before using it again.

Loading feels stiff, or a tube looks damaged

Worn PTFE tubes

Report it in Slack. Replacing a tube needs spare parts, so it is coordinated there first.

The spool turns back and forth after you insert it

The AMS looking for an RFID tag

Normal.

The spool won't lift out

The filament is still in the printer

Run Unload on the screen.

Bambu Lab publishes the full list of light patterns.